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Who to complain to about rubbish dumping

Constantia Watch have been communicating with City Council via our elected ward councillors in the Constantia valley:
elizabeth.brunette@capetown.gov.za
carol.bew@capetown.gov.za
Penny.East@capetown.gov.za
They have been very helpful in providing Solid Waste and Cleansing with details of areas and photos that we have sent of rubbish, litter and homeless sleeping areas.
BUT – we need your help. Recently we received an email from Solid Waste Cleansing manager who stated “I inspected the area found nothing.”
Please photograph EVERY area, road, greenbelt etc where there is a mess and rubbish especially that left by homeless and dumping. Ensure you state for each photo the location, date and time taken.
Please send them directly to ALL 3 email addresses above, and copy in cvwatches@gmail.com 
Also PLEASE ensure that you register the Dirt/Rubbish complaint on the City Service Requests web at https://www.capetown.gov.za/en/ServiceRequests/Pages/default.aspx  - and upload your photos there as well. Choose group – CITY PARKS.